What happens during this appointment?
If you attend the meeting in person you will need to check in at the reception desk and ensure the contact/billing details on your booking ticket are correct (as these will be written on your contract). After you have checked in, you can then speak to a member of our sales team while you wait for your appointment number to be called on the screen. Once your number is called you will be able to select your stand based upon what is currently available on the floorplan. You will have no more than ten minutes to make this decision. Once you have selected your stand you will need to sign your contract digitally before leaving the booking office to finalise the stand booking.
If you attend your meeting via video call you will need to log in to your meeting at the time of your appointment. You will then be placed in a waiting room until your number is called. Once your number is called you will be added to a meeting with a member of the IBC team to select your stand based upon what is currently available on the floorplan. You will have no more than ten minutes to make this decision. Once you have selected your stand you will need to sign your contract digitally before you log off.
What if I miss my appointment?
Please note that stands will continue to be booked for exhibitors attending their meetings. Therefore, if you have missed your meeting the availability may be reduced in comparison to your original booking appointment. If a stand has already been booked by a company with a lower ranking it is not possible to move them from their assigned location.
If you miss your appointment, you are able to visit the office at a later time during the show. Please check-in at reception and wait for your exhibitor number to be announced. Exhibitors are called in order of show history point order, according to those checked in to the booking room at the time. This is likely to be you if you are late for a prior booking and have arrived later in the queue.
What happens if I cannot book the same location or size booth as a previous show?
Due to the nature of our show history points system it may not always be possible to book the same stand or size year-on-year. This system was introduced for IBC2022 to apply a transparent, linear and fair process to re-allocating space for future shows . We will work with you inside our parameters to suggest the best alternative. At any point in the lead up to the show, if you wish to request a new location, please do contact your dedicated Account Manager. If changes to the floorplan occur in the lead up to the event, we will be in touch with an alternative wherever possible.
Can I request for other companies not to be near to me?
Exhibitors cannot determine who their neighbouring stands are. At the point of booking, you can see who has booked already and decide based on the current layout. We will also have previous show year floorplans available so you can see where companies have historically been placed.