Exhibiting
- What available stands are there?
- Can I have a floorplan as a PDF?
- Who is my account manager?
- How do I book a meeting room?
- How do I cancel my stand?
- Where can I view the floorplan?
Exhibitor Manual
- As an exhibitor, what are my responsibilities?
- What Health & Safety information do exhibitors need to submit?
- What are the rules for having a POD?
- What are the rules for using a RAI Meeting Room?
- What are the rules for using a Meeting Suite?
- What is included in the shell scheme packages?
E-Zone
- E-Zone - a guide for new users
- How do I create a new user in my E-Zone?
- I can't login to the E-Zone
- How do I log into the E-Zone?
- I have not received my E-Zone Welcome Email
- What is a Primary Exhibition Coordinator?
Upgrades
Registering Staff
Co-Exhibitors
Customer Codes
Task Management
Health & Safety Site Rules
- What are the rules for working at height during build-up and breakdown?
- What are the site rules for using equipment during build-up/breakdown?
- What Personal Protective Equipment (PPE) is required during build-up/breakdown?
- What items are not permitted on stands?
- What are the floor loading limits in the halls?
- What are the fire safety rules?
Stand Build Information
- What is the Breakdown schedule for this year?
- What is the Build-Up schedule for this year?
- What are the rules for pre-built or space only balcony suites?
- I have a Balcony Suite, what are the general rules?
- Can I have water connected to my stand?
- What is the maximum wall length I can have on my stand?
Contractor Information
Content Everywhere
Outdoor Exhibits
- Can I have a transmitter on my Outside Exhibit?
- What security is in place for Outdoor Exhibits?
- Can I have a satellite link to my Outdoor Exhibit?
- Can I have a hospitality/welcome area as part of my Outside Exhibit?
- What are the rules for having a vehicle on my Outdoor Exhibit?
- What do I do with cables around my Outside Exhibit?
Lead Retrieval
- What is the process for receiving the captured leads after the event, and in what format will they be provided?
- Can I customise the lead retrieval solution to capture specific information or tailor it to my needs?
- How is the Lead Retrieval captured data stored, and is it secure? What are Stova's data privacy and GDPR compliance policies?
- What kind of support or training does Stova provide for using their lead retrieval solutions?
- How long does it take to set up the lead retrieval solution?
- What is the lead capture process like? Do I need any specific equipment or software?
Finance and Billing
IBC2024 Rebooking Process
- Can I draw the stand I want and change the floorplan?
- Can I request for other companies not to be near to me?
- Can I see the previous floorplans and the 2024 floorplan ahead of my meeting to get some pending choices ready?
- Can my company lose show history points?
- Can you send me the floorplan on the morning before my meeting? Is there a live link for my boss to view remotely during our meeting?
- Do Co-Exhibitors Gain Show History Points?