Services & Deadlines

This is the main list of services provided for IBC2025. Orders not submitted should be reviewed and confirmed as soon as possible, to ensure suppliers are aware of them, and that you do not miss deadlines. We encourage you to take advantage of the early ordering rates to ensure you receive products and services at the best price. 

IMPORTANT: a 20% onsite surcharge is applied on all orders placed from 08 Sept 2025 and later.

Month	Service	Deadline
June	Order before 1 June 2025 and an additional 15% discount will be applied to all electrical supply and rigging orders on your final invoice. Electricity/power  Rigging  Internet Connection - Please contact [e-mail] if you have any questions.	1 June 2025
	Stand Plan Submission Guide Stand Plan Submission Link - SPI fee will increase after this date.	20 June 2025
July	Book Hire & Installation of Satellite And Feeds Book Cable Requirements for Antennas and Satellite Dishes Book Inter-Stand Cabling	24 July 2025 (late orders will incur a 25% surcharge)
August	Complex Stand Fees	7 August 2025
	HALL 14 Final Ordering Deadline:  Electricity/power  Internet Connection - Please contact [e-mail] if you have any questions.	8 August 2025
	All Permits: Double Decker Permit Drone Use Water Object Helium Permits are not available. The filling/emptying of helium in the halls is not permitted unless approved by the RAI. Please email [e-mail] to order helium filling/emptying for your balloons/inflatables. Please note not all balloons/inflatables are permitted. Please complete your H&S Declaration to declare any balloons/inflatables you plan to use.	16 August 2025
	Graphics: Shell, Enhanced Shell, CE Shell & Meeting Suites Upload your Stand Graphics by 21 August 2025. Upload Graphics RAI Webshop > Products & Services > Stand Construction Items > Wall Graphics	21 August 2025
	Early Bird 20% Discount and Guaranteed Delivery Deadline for: Electricity/power  Rigging  Water connection AV Hosts Customised Catering
	Guaranteed Delivery Deadline for: Air Conditioning - please email [e-mail] to make an order.  Banners & Posters - info coming soon! Carpet Catering Experience Electrical Appliances Fire Extinguishers Lighting Personal Protective Equipment - PPE Plants & Flowers Raised Floors Stand Security Tea & Coffee  Waste Disposal Water Cooler After this deadline, delivery can no longer be guaranteed and will be subject to availability.
	Freight Forwarding & Handling via CEVA Show Freight	20 August 2025 (orders after this date will incur a 25% surcharge)
	Transmitter license  - via Netherlands Radiocommunications Agency	23 August 2025
September	IMPORTANT: a 20% onsite surcharge is applied on all orders placed from 08 Sept 2025 and later (excl. Mini Market, waste and parking orders). Furniture Cleaning - Please note that some stand packages include basic cleaning as part of your package, while others do not. If your package includes cleaning, you can choose to upgrade if you wish to enhance the service. If cleaning is not included in your package, you can select either the basic or all-inclusive cleaning option.	8 September 2025

IMPORTANT: Please note that the RAI Webshop and the E-Zone require separate login credentials.

• How to Login to the RAI Webshop account 
• How to Add Users to the RAI Webshop - Users are great for Stand Builders and Contractors.
• Please note that only the nominated Primary Exhibitor Coordinator can add or remove users

For help with setting up your RAI Webshop account or adding a new user to your account, please contact RAI Exhibitor Services who will be happy to assist you. If you have an appointed stand builder, they will be able to create their own account and order on your behalf. Details are available from [e-mail]